Delivery & returns
Ordering & Worldwide Shipping
How to Place an Order
Explore our collections and select your favourite pieces. Choose the available options, add your items to the cart and follow the checkout steps to complete your purchase.
Orders are accepted exclusively through our online store at www.elesiart.com.
Worldwide Shipping
ELESIArt ships internationally, including to Europe, the United Kingdom, the United States, Canada, Australia and many other destinations.
Every order is carefully prepared and securely packaged to protect your selected pieces during transit.
Order processing time: 2–5 business days.
Estimated international delivery time: 7–14 business days after dispatch.
Delivery times are approximate and may vary depending on the destination, customs procedures, local postal services and circumstances beyond our control.
Final Prices & Shipping Costs
All prices displayed on the English version of ELESIArt are final and include shipping costs.
No additional shipping or handling fees are charged by ELESIArt at checkout. The price displayed when you complete your order is the total amount payable to our store.
By confirming your order, you agree to the final price displayed at checkout.
Shipping & Tracking
International orders are shipped through A1 Post and its delivery partners.
Where tracking is available, a tracking number will be provided so you can follow the progress of your shipment.
Customs & Import Duties
For deliveries outside the European Union, customs duties, import taxes or other charges imposed by local authorities may apply.
These charges are not collected by ELESIArt and are the responsibility of the customer. They are not included in the final order price unless explicitly stated otherwise.
Important Delivery Information
Please make sure your shipping address and contact details are accurate before confirming your order.
If a parcel is returned due to an incorrect address, unsuccessful delivery or refusal to pay applicable customs charges, any refund and applicable shipping deductions will be handled in accordance with our Terms & Conditions and consumer protection laws.
Questions?
For questions regarding your order or international shipping, please contact us at [email protected].
Thank you for choosing ELESIArt — where art, beauty and individuality come together.